CANCELLATION & MODIFICATION

• Because your gift is made to order, you have 2 hours after placing your order to make any changes or cancellations. After 2 hours, your order goes into production and can't be changed.
• Please note: Any modifications may result in a longer processing time, and we cannot guarantee the original estimated delivery date.

EXCHANGE & REFUND

We will offer an exchange or a full refund if your order:

• Significantly differs from the description or overview presented to you.
• Is damaged due to the fault of our factory or the carrier.
• Does not correspond to what you ordered (type of product, color, size, design ...).
• For more information, please see Exchange and Exchange and Refund